THE PRICE IS RIGHT: WI-FI, BREAKFAST AND BOTTLED WATER ARE ALWAYS INCLUDEDIN THE ROOM RATES OF SPACE HOTELS' AFFILIATES
"In a time when most hotels are vying to offer the lowest possible prices", says Space Hotels' General Director, Lidia Rescigno, "we still believe that quality is the most important factor in the hospitality business. It is useless to sell rooms with breakfast excluded at low cost and then charge an exorbitant amount for breakfast. I think it is much more correct and transparent to propose an all-inclusive rate that protects guests from unpleasant surprises. In fact, Italian hotels have always offered room rates with breakfast included. As well, our international clientele, especially corporate clients, usually ask for all-inclusive quotes."
We have chosen to offer complimentary in-room water because we are aware of and sensitive to our guests' needs. "We asked ourselves what is the one thing that we drink all the time wherever we are, even in a hotel", explains Lidia Rescigno, "and we realised that it is definitely water. Nowadays, there is also a lot of buzz about the therapeutic benefits of keeping our bodies well hydrated. Well, we are very proud to have thought about the wellness of our guests before water and its beneficial properties have been talked about in the worldwide media."
Moreover, Space Hotels' ability to foresee and act ahead of time upon evolutions in market demand can be seen, above all, in our introduction of free Wi-Fi internet access in all our affiliates starting in 2010. Just imagine that, even now, only 53.65% of Italian hotels have some form (cable or wireless) of in-room Internet connection, so you can imagine the scope of this action taken by the consortium. All of our initiatives are based on our clients' point of view," continues Lidia Rescigno. "We often ask our selves what is really useful to our guests and what are the services that will make their stay as pleasant as possible. That is how we identified that free Wi-Fi is a fundamental added value to our hospitality offer. Today, we are happy to learn that an increasing number of surveys have shown that Internet access is the most important service requested by guests. Nowadays, both business and leisure travellers want to be able to check their email, surf the Internet and video chat with friends and family."
About Space Hotels
Since 1974, Space Hotels has been proposing carefully selected hotels well suited for both leisure and business stays with maximum comfort and high quality services, as well as professional and reliable staff. Its philosophy is to affiliate only independent hotels with strong personality and atmosphere. Space Hotels, the Italian branch of the Supranational Hotels group, has 80 three to five star hotels in over 50 cities throughout the country. The entire Supranational chain offers more than 800 hotels in 70 nations and over 500 cities. The consortium's hotels are can be booked on the GDS (code SX), on its website www.spacehotels.it or at its tollfree number 800-813-013. The Space Hotels offer includes: business or leisure stays with interesting special rates; organisation of meetings and conferences; fine cuisine by some of the best Italian chefs; relaxation, massages and saunas in elegant spas and wellness centres.
Space Supranational Hotels - Tollfree no. 800 813013
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